What can I do? The first question in every water damage situation.

10/11/2016 (Permalink)

When your home is flooding with water and you know the damage is starting or already done, a feeling of helplessness sets in. Calling SERVPRO and having our team on it's way, alleviates only a little of that helpless feeling. 

As a homeowner, there is only so much you can do, but there are a few things you could know to help us best prepare when we arrive at your home.

• Having a time frame in which the loss occurred. Knowing if it has been days or only a few hours can be a big benefit.
• Knowing the source, whether it's a burst pipe or flood water can determine how much equipment we need to bring. It's also good to know for your own safety. There are degrees of water that no ill equipped homeowner should deal with.
• If electricity will be available. If we know we have to arrange for an outside power source, we can start mitigation must faster. 
• Do not use a household vacuum on water. 
• Shut off the source of the water if at all possible, and it's safe to do so. 
• Remove anything with ink or dyes from the carpet to prevent staining. 

These few tips will be a big help when SERVPRO arrives at your water loss. We are here to make it "Like it never even happened."