Commercial Emergency Plan

6/11/2021 (Permalink)

Does your business have an emergency plan in place in the event of a water loss?  Unfortunately, this is sometimes considered only after the devastation of a burst pipe or water backup.  When standing water is discovered, what is done in the first minutes and steps taken are crucial.     

Let us at SERVPRO of Livonia help you develop a plan of action.  The plan we can help develop for your business is specific to your facility.  This is a service we provide at no cost to you.  Having this free emergency plan in place can potentially save you time and money in the event of a water loss.    

Call us today for more information and let us know you are interested in us developing your business's personalized emergency plan.  

SERVPRO of Livonia 734-744-8104 

Property Ownership

1/31/2018 (Permalink)

After a water emergency strikes in a commercial building you own, your immediate concerns involve both personal losses along with the added stress and responsibility to get all of your tenants back in business or living comfortably in your units again. SERVPRO offers the resources locally and on a national level to rehabilitate even a complex commercial water damage scenario. We exceed your needs both to repair your property and also to restore the trust the companies and individuals have invested in your professional commercial management.

Although burst pipes or a roof leak may start in a confined area of your office building, apartment complex or warehouse space, the resultant flood and seepage of water can spread far from the original breach. Many if not all of the businesses or residents renting from you are in peril of losing personal and professional property as well as their means to make a living if you do not take immediate steps to solve your Orlando commercial water damage. Even if the water overflow can be traced to the negligence of a tenant, you as the owner are charged with the task of protecting your building and fixtures and ensuring that all those who live in or operate a business within your commercial property have the use and quiet enjoyment of their leased premises quickly restored.

SERVPRO understands how important it is to limit the downtime of your and your tenants’ business operations. We make every effort to clean and dry the structure quickly, staging the restoration process with an eye to reestablishing business operations even before the entire remediation is accomplished if appropriate and safe. Preventing secondary damage from contaminated water is a major goal, made more attainable if we are involved as soon as possible in the process. Our services for you and your tenants can also include a pack out and detailed inventory of documents soaked by the water. We follow up with our state of the art procedures for saving and drying paperwork, books, pictures and other crucial work products you and your lessees may have feared would be lost due to the water infiltration.

If your commercial property has suffered water damage, call SERVPRO of Livonia immediately. We can be reached at 734-744-8104, twenty four hours a day every single day of the year, our technicians eager to return you and your renters to business as usual swiftly as possible.

Does your business have a plan?

1/15/2018 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning before the devastation of these tragedies. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. Protect your business investment and give your company a better chance for survival with the following preparation:

Develop a Business Continuity Plan
Your organization's risk needs will vary depending on the specific industry, size, scope, and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage
Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed, or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage, and business interruption. Understand what your policy does and does not cover.

Prepare Your Emergency Plan
Your employees and co-workers are your businesses' most valuable asset. Communication is central before, during, and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan
Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, consumers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment
Install fire extinguishers, smoke alarms, and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant, or store is not usable. Secure valuable equipment.

Why IICRC is important to you...

1/15/2018 (Permalink)

IICRC is the Institute of Inspection Cleaning and Restoration Certification. There are many courses and certifications that SERVPRO technicians have obtained to guarantee better service for our customers. The IICRC sets industry standards across the board. They cover everything from cleaning techniques to fire and water damage restoration. They also do extensive training on Mold Remediation. To stay IICRC certified, there are constant re-education courses required. 

SERVPRO of Livonia, requires that their lead technicians are IICRC certified. For the last 4 years we have had an IICRC technician on every single job site for the duration of the project, to make sure you, the customer, receives the highest quality of service. 

When a SERVPRO IICRC Certified technician enters your home, they are equipped with  in depth knowledge of how to assess the damage that has occurred, and then the best tactics to not only stopping further damage but restoring the items you currently have. 

SERVPRO Livonia, holds itself to the highest standards in the industry to best serve our customers and our community. 

Emergency Ready Profile

12/21/2017 (Permalink)

At SERVPRO Livonia, we encourage our commercial customers to have an Emergency Ready Profile. An ERP is a great tool for when disaster strikes. SERVPRO has recently released a mobile app to support this program. The Emergency Ready Profile app contains all of the local emergency contact information and work approval options.  

This means, as a business, any employee will know what to do in case of water or fire damage. With a work approval available through the app, SERVPRO can start working the second they are on site. 

The best time to plan for damage events is not after an event happens, but well before.  No one ever plans on walking into work and then walking into a disaster, but you can be ready for it. When damage strikes, you can be ruined or you can be READY! Contact us today to set up your ERP appointment.

Disaster Recovery - Commercial

12/15/2017 (Permalink)

Did you know that SERVPRO helps with storm disaster relief? We have a specialized Disaster Recovery Team that comes to the rescue when our country is experiencing serious trauma. No job is too big for SERVPRO with our community of over 1500 nationwide franchises that are ready to help and restore the destruction to make it like it never even happened.

SERVPRO Livonia was in Texas this year helping with the disaster recovery from Hurricane Harvey. We took down a team of technicians and our gear to help those in desperate need.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood.  Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

Recent mobilizations of the National Catastrophic Storm Response Teams include:

• 2017 Harvey
• 2014 Polar Vortex
• 2012 Sandy
• 2010 Nashville floods
• 2008 Ike
• 2007 Chicago floods
• 2007 Ohio floods
• 2007 California wildfires
• 2005 Katrina/Wilma/Rita